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Refund Policy

Last updated: July 2026

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1. Our Commitment

We want you to be completely happy with your IPTV Ireland subscription. Because we offer a free trial before purchase, we ask that you test the service fully during the trial to make sure it works on your setup.

2. 7-Day Money-Back Guarantee

If you experience a technical issue we are unable to resolve within a reasonable time, you may request a refund within 7 days of purchase. We'll always try to fix the problem first — most issues are solved in minutes via our Help Centre.

3. Eligibility

  • The request is made within 7 days of your original purchase.
  • You have contacted support and given us a chance to resolve the issue.
  • The problem is on our side (not a lack of internet connection or an incompatible device).

4. Non-Refundable Situations

  • Requests made after the 7-day window.
  • Issues caused by your own internet connection or hardware.
  • Change of mind after the service has been used extensively.
  • Renewals of an existing, working subscription.

5. How to Request a Refund

Message us through the Help Centre or contact page with your order details. Approved refunds are processed back to your original payment method within 5–10 business days.

6. Related Policies

This policy forms part of our Terms & Conditions. See also our Privacy Policy.