Real people, real answers — whenever you need us. Reach out on your favourite channel or browse the guides below to get sorted in minutes.
The quickest way to reach us. Message any time, day or night, and a real person will help you get set up or fix an issue.
Message on WhatsApp →Prefer to write it all out? Email us your question and account details and we'll get back to you the same day.
Contact Form →On Telegram? So are we. Send us a message and get the same fast, friendly support as WhatsApp.
Open Telegram →Buffering is nearly always a local connection issue. Use a wired connection or move closer to your router, close other apps using bandwidth, and restart your device. Still stuck? Message us and we'll switch you to a closer, faster server.
Double-check the server URL, username and password exactly as we sent them (they're case-sensitive). If it still won't connect, send us a screenshot on WhatsApp and we'll sort it right away.
Just message us before or after your plan ends and we'll renew your existing login instantly — no need to reinstall anything or change your setup.
Absolutely. Your login works on any supported device — just install the app and enter the same details. Need help moving over? We're on hand 24/7.
Our team is online right now. Message us on WhatsApp and we'll help you straight away.
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